{"id":3804,"date":"2026-05-19T02:06:25","date_gmt":"2026-05-19T02:06:25","guid":{"rendered":"https:\/\/test.iirhd.com\/?page_id=3804"},"modified":"2026-05-28T03:07:55","modified_gmt":"2026-05-28T03:07:55","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/test.iirhd.com\/en\/quality-policy\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"<div  class='flex_column av-2iwz0c-1ffc8434d6996bb9a3bd8da24461a20e av_one_full  avia-builder-el-0  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpc01lyt-e7f7b034d7400af1fdd972d482933cdd\">\n#top .av-special-heading.av-mpc01lyt-e7f7b034d7400af1fdd972d482933cdd{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-mpc01lyt-e7f7b034d7400af1fdd972d482933cdd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-mpc01lyt-e7f7b034d7400af1fdd972d482933cdd .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-mpc01lyt-e7f7b034d7400af1fdd972d482933cdd av-special-heading-h1  avia-builder-el-1  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Quality Policy<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mpbzqgws-6cb90cc083c4205ebf427bf49d633dc5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The International Institute for Research &amp; Human Development implements a Quality Management System in accordance with the requirements of the international standard ISO 9001:2015 with the aim of providing complete customer service and satisfaction and improving its overall performance and operation.<\/p>\n<p>The Company is active in providing specialized Training services, and in particular in the areas of:<\/p>\n<h2>Provision of Training Services<\/h2>\n<p>Our strategic goal is to continually improve our operations to meet our customers\u2019 expectations. Through measurable results we always strive to identify opportunities for improvement, and to implement the actions necessary to ensure that our customers are fully satisfied with our services. Our Company\u2019s well-trained staff, with its quality of work, contributes into achieve the set goals.<\/p>\n<p>Our policy focuses on:<\/p>\n<ul>\n<li>Providing a high level of services.<\/li>\n<li>Satisfaction and continual support of our customers.<\/li>\n<li>Developing the Company\u2019s human resources, through continual awareness and professional training.<\/li>\n<li>Continual efforts to upgrade our services.<\/li>\n<\/ul>\n<p>In order to achieve the above, the Company\u2019s Management commits to:<\/p>\n<ul>\n<li>Provide all the required resources, necessary for the implementation of the Quality Management System.<\/li>\n<li>Ensure quality objectives will be set.<\/li>\n<li>Ensure compliance with relevant National and European legislation, applicable standards and customers\u2019 requirements.<\/li>\n<li>Ensure that the quality policy is communicated and understood by employees and external partners.<\/li>\n<li>Pursue the involvement of all partners in the implementation and improvement of the Quality Management System.<\/li>\n<\/ul>\n<p>Continually strive to improve its services, maintain customers\u2019 trust and meet their requirements.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3805 size-large aligncenter\" src=\"https:\/\/test.iirhd.com\/wp-content\/uploads\/2026\/05\/e-CERT-9_International-Institute-for-Research-and-Human-Development-pdf-728x1030.jpg\" alt=\"e-CERT-9 International Institute for Research and Human Development\" width=\"728\" height=\"1030\" srcset=\"https:\/\/test.iirhd.com\/wp-content\/uploads\/2026\/05\/e-CERT-9_International-Institute-for-Research-and-Human-Development-pdf-728x1030.jpg 728w, https:\/\/test.iirhd.com\/wp-content\/uploads\/2026\/05\/e-CERT-9_International-Institute-for-Research-and-Human-Development-pdf-212x300.jpg 212w, https:\/\/test.iirhd.com\/wp-content\/uploads\/2026\/05\/e-CERT-9_International-Institute-for-Research-and-Human-Development-pdf-768x1087.jpg 768w, https:\/\/test.iirhd.com\/wp-content\/uploads\/2026\/05\/e-CERT-9_International-Institute-for-Research-and-Human-Development-pdf-498x705.jpg 498w, https:\/\/test.iirhd.com\/wp-content\/uploads\/2026\/05\/e-CERT-9_International-Institute-for-Research-and-Human-Development-pdf.jpg 1058w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/p>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-3804","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/pages\/3804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/comments?post=3804"}],"version-history":[{"count":16,"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/pages\/3804\/revisions"}],"predecessor-version":[{"id":4410,"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/pages\/3804\/revisions\/4410"}],"wp:attachment":[{"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/media?parent=3804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/categories?post=3804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test.iirhd.com\/en\/wp-json\/wp\/v2\/tags?post=3804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}