About the training
Learn to identify and manage your emotions, improve your ability to recognize others’ emotions, and develop powerful strategies to build meaningful and productive relationships.
This training provides you with tools, techniques, and approaches to master your emotions — so they become allies rather than obstacles.
You will refine your behavioral analysis skills and strengthen your ability to read others through verbal and non-verbal signals. This advanced skill will allow you to better understand the thoughts and feelings of those around you, and foster positive and constructive relationships.
Dr. Paul Ekman, a pioneer in the study of emotions, summarizes the importance of this type of training as follows:
In every significant interaction — between lovers, between parent and child, between seller and client, between doctor and patient, between suspect and investigator, between political opponents — it is emotion that we seek. Emotions tell us what matters.
- Understand how emotions work
- Identify and effectively manage your emotional triggers
- Recognize emotional impulses as they appear
- Handle emotionally intense situations without impulsive reactions
- Accurately read emotions through verbal and non-verbal behavior
- Gain a deeper understanding of others’ emotional states
- Use emotional intelligence to build positive and constructive relationships



