About the training
Human Resources Management is a vital part of every organisation’s life. Today, companies that truly invest in their people understand that the role of HR managers and team leaders must evolve. It’s no longer just about managing staff, recruitment, career development, participative leadership, promotions, or redundancies. It’s about becoming an active driver of human capital development.
How can you create a working environment that truly supports your employees’ growth? How can you meet the expectations of today’s workforce? How can you build a culture where people feel good, find meaningful support, and have real opportunities to develop within a company that values long-term collaboration?
How do you grasp the true essence of coaching—understand how it differs from therapy or consultancy—and apply it to supporting individuals and teams in their development?
If these questions resonate with you, and you’re ready to strengthen your technical, relational, and emotional skills to become a mentor, coach, or mediator—whether in HR, as a team leader, or as a business owner—this certification programme will equip you with the knowledge, tools, and mindset to make a real impact.
This course leads to a double certification: one in Human Capital Management, and one as a Certified PCC ICF Coach (in collaboration with Coaching Ways).
Programme:
Module 1.C: Setting the framework—Foundations of coaching
- The coach’s posture and ethics
- The overall coaching process, its structure and phases
- The integral vision
- Values and beliefs
- Listening skills, presence, and powerful questioning
- Nuanced communication across different logical levels based on Gregory Bateson’s model
Module 2.C: Raising awareness—Revealing realities
- Expanding awareness through powerful questioning and exploration of the client’s reality within the context of their request, focusing on the first three communication levels:
- Listening to the client’s emotions and beliefs, identifying and structuring them
- Understanding the client’s relationship to the world
- Exploring perceived deficiencies
Module 3.C: Embracing paradoxes
- Exploring the notions of permission and limits
- Understanding injunctions and drivers
- Reframing meaning based on the client’s convictions
- Using clean language
- Implementing the fourth level of communication: using metaphors to expand permissions
- Designing tasks adapted to granted permissions
Module 4.C: Consolidating skills and aligning posture
- Embedding a coaching session within a broader process (contract, systemic analysis, task prescription, closing)
- Analysing coaching through the lens of the Integral Vision
- Decoding a full coaching session recording
- Laying the groundwork for certification
- Progress review towards certification: collective feedback
Module 5.C: Overcoming limits to act with awareness
- Levels of consciousness and conceptualisation
- The coach’s shadow: concept and reality
- The client’s defence mechanisms
- Matching others (Ofman’s quadrant)
- Transference and cultural filters
Module 1.M: Psychosocial risks – Role of managers and HR | Human factors in companies
- Mental health, burnout, addictions, depression, musculoskeletal disorders, avoidance behaviours
- How to identify issues, recognise warning signs, and take action
- Human factors: understanding the root causes of errors and accidents; real-case evaluations and action plans
Module 6.C: Building on collective potential
- Collective intelligence and system functionalities
- Identifying system divergences and creating productive convergence
- Decoding power dynamics, influence, and regulation methods
- Attributes of unifying leadership and principles of adaptability
- Change states and targeted coaching
- The coach’s attitude in team coaching contexts
Module 2.M: Conflict management and alternative dispute resolution
- Risk of litigation and workplace relations
- General principles of law and their limitations
- Methods of amicable dispute resolution
- Application of Peter Koenig’s method
- Practical case studies
Module 3.M: From corporate vision to organisational and operational strategy
- Mission and sense of purpose
- Vision and future projection
- Values guiding your journey
- From strategy to action plan
- Governance models: practical case study on a hybrid governance model
- Becoming an effective leader



